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10 Jan Kerala Circle News

Problem of Low data throughput and issues related with GGSN Chennai

It is observed that nowadays - there is huge delay in receiving CREATE PDP CONTEXT RESPONSE msg from GGSN, more complaints are being received from field units regarding speed and customers complaints mainly regarding delay in getting access to data service.

To improve data network we have recently installed and tested two high capacity ZTE RNCs (one at Kannur and another at TVM) and reparenting of some Node Bs from other nearby RNCs are also planned. But as per the present situation at GGSN we are not going to benefit any speed improvement or better user experience even after rearranging NodeBs to new high capacity RNCs. W.r.t information available from GGSN team status at GGSN – it is learnt that there is choking at GGSN, Processor overload in GSU cards observedthroughout the day , license reached alarm also exists.

There was a discussion by ZTE Team with BSNL CO for changing the configuration to N+1 for reducing load on existing GSU cards. M/s ZTE had already given proposal to Corporate Office Six months back. No new hardware required, only licence enhancement and configuration changes in GGSN/SGSN is needed and this licence enhancement will benefit all SZ circles.

AIGETOA Kerala took the matter with CGMT, BSNL, Kerala Circle . Click here for the letter submitted.